Problem Description
A brief description of what happened, actions taken, and unexpected behavior.
Mobile Helpdesk
Orion Mobile
App Support.
Need help with the Orion mobile app? Contact our support team for assistance with sign-in issues, schedules, payslips, or other technical problems.
To help us resolve your issue, please include:
Having these 5 details upfront ensures faster technical diagnosis.
Device Model
e.g., iPhone 15 Pro, Samsung Galaxy S23, Google Pixel 8.
Settings > General > AboutOS Version
Your exact iOS or Android version currently running.
Settings > Software InformationOrion App Version
Installed version of Orion Mobile (e.g., v3.18.2).
Orion > Profile > App InfoScreenshot or Screen Capture
Visual capture of error dialogues, status codes, or blank states if available.
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